Technical Support
Welcome to the Aquaveo technical support pages. We provide free basic technical support to all current maintenance license holders of GMS, SMS, WMS, and Arc Hydro Groundwater.
Please review our Tech Support Agreement.
Our technical support staff can be reached at:
email: support@aquaveo.com
telephone: (801) 691-5530 [Monday-Friday, 8am-5pm Mountain Time]
Please be sure to include the following information:
- Your name
- Company name
- License serial number
- Exact steps taken to reproduce the problem
- Software build date (found in Help | About)
Support Forums
Post questions and review answers on our new Aquaveo support forum for GMS, SMS, WMS, and Arc Hydro Groundwater.
Online Help and Documentation
Visit the XMS Wiki for online XMS documentation and help files.
Talk to Sales
Speak with a knowledgeable sales representative to learn more about our products and get your questions answered.
Visit the Wiki or Forum
Visit the XMS Wiki to learn more or interact with the user community and find answers to questions on our forums.
Contact Support
We provide phone and email technical support to all current license holders.
Get Training
Get hands-on training from modeling experts - attend a scheduled course or have us
come to you.
Consult with Experts
Take advantage of a consulting team with a proven track record and years of experience in water modeling.