Welcome to the Aquaveo technical support pages. We provide free basic technical support to all current maintenance license holders of GMS, SMS, and WMS.

Beginning with the newest versions of GMS, SMS, and WMS, upgrade fees will be eliminated. Aquaveo will be switching to a maintenance model. Click here for more information regarding the maintenance model. As part of this change, starting March 1, 2008, the serial number for the license will be required in order to receive technical support for GMS v6.5, and starting April 1, 2008, the serial number for the license will be required in order to receive technical support for SMS v10.0.

Please review our Tech Support Agreement.

Our technical support staff can be reached at:
email: support@aquaveo.com
telephone: (801) 691-5530 [Monday-Friday, 8am-5pm Mountain Time]

Please be sure to include the following information:

• Your name
• Company name
• License serial number (for GMS v6.5 and SMS v10.0)
• Exact steps taken to reproduce the problem
• Software build date (found in Help | About)

Support Forums

Post questions and review answers on our new Aquaveo support forum for GMS, SMS, and WMS.

Online Help and Documentation

Visit the XMS Wiki for online XMS documentation and help files.